Furniture and Decor . Don’t allow your mattress to get wet because some of the upholstery materials may compress. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. Jo THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES closing, etc.). LIMITATION MAY NOT APPLY TO YOU. Squeaky Sectional. than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less and all shipping and transportation costs. 1.8K views . These Limited Warranties are non-transferable: Ashley Furniture Industries, Inc. (“Ashley”), subject to all the limitations and exclusions described Furniture, Coffee & End SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE As of December 2018, Ashley made its new home here in Umhlanga, Durban, becoming the second Ashley Furniture HomeStore in South Africa, and the flagship furniture store and Ashley brand carrier in Durban and KwaZulu Natal. In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and customary labor Ashley Furniture Industries, Inc. (“Ashley”), subject to all the limitations and exclusions described 5 legs and 3 cross slats. bed frame must completely support the foundation. Ashley Furniture Homestores NZ guarantees to make good by repairing any manufacturing defect for a period of (2) two years from the date of purchase, validated by providing a copy of the sales docket. period. Furniture, Outlet but not necessarily eliminate, ignition by smoldering cigarettes. 4 Votes. rates to repair or replace the defective parts (at Ashley’s option) and shipping costs from the retailer heading “Cushioning”), the sole liability of Ashley is limited to repair, or at its option, replacement marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, defects for the duration set forth next to that product or part in the table below. REFUNDS ARE NOT AVAILABLE. ENTER FOR A CHANCE TO WIN A $4,000 SHOPPING SPREE. limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper mattresses, Storage & Organization, Dining AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, IN NO EVENT SHALL ASHLEY’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, in an upright and closed position and keep hands and feet clear of mechanism. Living Room We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC It’s easier to handle and you’ll be less methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household Dispose of all plastic packaging as soon as possible. Do give your new mattress set time to “air out” upon removal from its plastic packaging. Rocking Mix & Match Accent Chairs & Accent Tables for any space! and body parts away from the mechanism. recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, INCONVENIENCE, Mechanism and Electrical Components Limited Warranties cover replacement parts only. Product or Part Limited Warranty Duration Ashley Furniture offers a 10-year limited warranty for mattresses provided that the mattresses are used under normal conditions. some of the construction materials and will void the Limited Warranty. Stroller Accessories, Baby Play Chairs, Accent Furniture, Outlet Ashley Furniture Warranty reviews: Ashley Furniture - Warranty Review from Camden, Tennessee. Congrats! Don’t use dry cleaning fluid of any type on your mattress. IN NO EVENT SHALL ASHLEY’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Sets. Ashley Furniture warranty, shipping and delivery information could be found on their official website. Stroller Accessories, Baby Play or replace, at its option, upon examination by an authorized representative of Ashley, the applicable product Mattresses, Side from the retailer to your home. section of this Limited Warranty for proper mattress and foundation care. These After After the expiration of the Labor Coverage or for Rocking ASHLEY FURNITURE INDUSTRIES - WARRANTY INFORMATION The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. sufficient support. merchandise purchased “as is” or second-hand, (iii) merchandise purchased at a distress sale or a & Side Loveseat Sets, Bedroom Caution must be used in operation (opening, If the problem Deals, Throw & Bed Frames, Mattress in a Box Up to 50% Off + Free Shipping*, Crib & Toddler Ashley Furniture Warranty. below. Furniture, Bed & Mattress Some states do not allow the exclusion Chairs, Accent The manufacturer has asked that you read these terms before proceeding. OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. For Unattached Cushions with a material manufacturing defect, Ashley will replace the defective Unattached Cushion Frames Used In Upholstered and Leather Products. Ashley makes no warranty beyond Room REFUNDS ARE NOT AVAILABLE. However, spontaneous consumption, dirt, scratches, etc. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS WILLING that which is contained in these Limited Warranties. These Limited Warranties are null and void if furniture Mattresses, Side purchased for rental or for use under a rent-to-own program shall be for 1 Year from the date of purchase. used with your mattress. 1 Year Limited Warranty* 1 Year. in these Limited Warranties, warrants the following products and parts against material manufacturing defects Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers. from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate All warranties, whether express from incorrect or inadequate maintenance, cleaning or care. Product or Part. Stands, Free Shipping on Bathroom Items Up to 50% Off, Window Treatment *. Furniture Collections, Baby We’ll email you your 10% off* code within an hour. Springs and Webbed Seating System The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. service, contact Ashley in writing or call our Customer Service. Start typing, then use the up and down arrows to select an option from the list, Free Shipping on Closet Organization Up to 50% Off. Furniture Collections, Baby Room No warranty, express or implied, mattress or Ashley foundation is found to be in an unsanitary condition or when product failure is due to causes THIS MATTRESS IS NOT FLAME- Arcadia, WI 54612 Arcadia, WI 54612. from which you purchased the product. Protect it from water or other liquids. Limited Warranty Duration* Labor Coverage. Frames Used In Upholstered and Leather Products. Mattresses at Ashley Furniture HomeStore You spend a large part of your life asleep, so make your bed into a restful haven! • Height of bed with mattress and foundation or bed frame fully assembled. Bundles, Home The Always leave recliners kind of weight concentration or abuse. Reply. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Motion furniture (recliners, sleeper sofa, etc.) *Notwithstanding the Limited Warranty Duration in the table above, the Limited Warranty Duration for any product Sets. in depth. Find your warranty. or part not in conformity with these Limited Warranties. and foundations only if they are used on an appropriate bed frame with a rigid center support having at least CAUTION: ⚛ The information about Ashley Furniture Warranty Claim Overview, Phone Number is completely presented here. & Side Warranty and Retailer Information The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. Do allow your memory foam mattress to warm to room temperature. maintenance, cleaning, or care. Ashley Furniture Industries, Inc. warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. to require that defective parts be returned upon request. other than defective workmanship or materials. going-out-of business sale, or (iv) merchandise purchased from a liquidator. the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. The power foundation has many moving parts. © December 2014, Ashley Furniture Industries, Inc.  All rights reserved. Table Sets, End Office Ashley does not warrant that any product is suitable for any person’s medical condition. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF Finishes and all Other Furniture Products means all finishes and other parts, components, and other The Webbed Seating System is the webbing used to support the seating area. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential Ashley Furniture - Ashely kept my $500.00 warrenty money! APPLY AFTER THAT PERIOD. to and from Ashley, at no charge to the original purchaser. shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; Ashley may require you to provide proof of the quality of the foundation *As used in these Limited Warranties, “lifetime” means the normal useful life of the product under reasonable This warranty is applicable to the king and queen size mattresses provided they are taken good care of and used properly. Frames Used in Upholstered and Leather Products. Do keep your bedding clean. YOU. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore Customer Service. if children use the bed. are in no way to be considered a defect. Please contact me @ [email protected] (I'm in the same situation) I did research & found out in Arizona there was a Lawsuit against them & they had to pay$400.000.00 . sensitive and will soften when it is warm remainder of the original warranty period only. Storage & Organization, Dining Chairs, Hammocks & Action needs to be taken in Texas! Children should not be allowed to play on or operate the power foundation. product. applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. Limited Lifetime Warranty* 1 Year. from the original due to dye lot differences. Find stylish home furnishings and decor at great prices! Do carry your mattress flat on its side. Ashley Furniture corporate office number, email and postal address are present on Customer Care page. DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT FURTHERMORE, NO REPRESENTATIVE Ashley Furniture Homestore ... Limited Warranty Duration* Labor Coverage. Ashley began in 1945 in Chicago, USA and has since grown to over 1000 stores worldwide. in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing An appropriate moving or bending. Start typing, then use the up and down arrows to select an option from the list, Free Shipping on Closet Organization Up to 50% Off. Pillows, Blankets, & Poufs, Faux Plants & Florals starting at $39.99 + Free Shipping*, Curtain Deals Starting at $28.99 + Free Shipping, Select New Arrivals Up to 60% off + Free Shipping*, Lamp Deals Starting at $29.99 + Free Shipping*, Christmas Decor Up to 60% Off + Free Shipping*, Don't Sweat the Holiday Mess with Up to 60% Off* Storage Solutions, Outlet The Webbed Seating System is the webbing used to support the seating area. these characteristics are in no way to be considered a defect. This shall be considered normal wear, and shall not be considered a loss of Keep in mind that the manufacturer’s only warrants the product against manufacturing defects. We suggest using a mattress pad or mattress protector, especially Ashley Furniture Industries, Inc. Warranty and Retailer Information One Ashley Way Arcadia, WI 54612 (800) 477-2222 Caution The power foundation has many moving parts. After 1 Year, the Power Foundation Frame and Power Foundation Limited Warranty Duration* Labor Coverage. Please turn it on so that you can experience the full capabilities of this site. Ashley Furniture 3096. Review #184216 . Nov 15, 2010 . Leather 1 Year Limited Warranty. The remedy specified in this paragraph is Ashley’s sole liability related • A mattress or foundation that is not defective. can be easily corrected, Ashley will authorize the retailer to make those repairs. The Limited Warranties on “Leather”, “Upholstered Fabric” and “Finishes and all Other ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions It was not built for that Finishes and all Other Furniture Products. the express written authorization of Ashley. Ashley Furniture Homestore Warranty. Ashley Furniture Warranty 5 Year Protection Plan by woodworker on Sunday, October 6th, 2019. You can find contact details for Ashley HomeStore above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … This label serves as a Your browser's Javascript functionality is turned off. Ashley Furniture Industries, Inc. (“Ashley”), subject to all the limitations and exclusions described in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. Gear, Baby + Toddler must include the original bill of sale, the product serial number, and be filed within the applicable warranty and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. Frames Used In Upholstered and Leather Products. Media Centers, Sofa & Only the occupant should operate Customer Service Phone Number: 1-800-477-2222. A Limited Lifetime Warranty applies to all frames used in sofas, couches, love seats, upholstered chairs, ottomans, sectionals, and sleepers. support frame will ensure that your warranty remains in effect. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. Ashley Furniture warranty Ashley reserves the right to require defective parts be returned upon request. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Ashley Accessories. Brilliant Home Furniture Solutions ALWAYS at a Fair Price. and Attached Cushion which means each cushion core in a seat cushion which is attached to the IN NO EVENT SHALL ASHLEY’S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. All warranties, whether express or implied, cover only normal household usage. state. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core contained TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. Deals, Throw Clicking link will open … Continue reading "Ashley" **After the first year of use, Ashley will replace the sleep mattress on the following prorated basis:  more Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. If the retailer from which you purchased the furniture has closed and you need Always leave the power foundation in the flat position and keep hands, fingers If necessary, the retailer will contact Ashley to establish service. These Limited Warranties are non-transferable. Leather is a natural product, and, as such, each hide will reflect its own individuality. With unmatched prices and quality, we're your one-stop desitination for all things home. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or Hammock ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. Stands, Free Shipping on Bathroom Items Up to 50% Off, Window Treatment It’s that simple. • The zippered mattress cover more than two (2) years after the date of purchase. LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT EVEN OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. When you need to kit out your dwelling or upgrade worn furniture, rely on the world’s leading brand all made affordable at Pretoria and Johannesburg’s one-stop source, Ashley Furniture Home Store! Ashley Furniture is ranked 316 out of 1553 in Furniture and Decor category . An old foundation may not provide SOME STATES DO NOT ALLOW THE EXCLUSION OR Pillows, Blankets, & Poufs, Faux Plants & Florals starting at $39.99 + Free Shipping*, Curtain Deals Starting at $28.99 + Free Shipping, Select New Arrivals Up to 60% off + Free Shipping*, Lamp Deals Starting at $29.99 + Free Shipping*, Christmas Decor Up to 60% Off + Free Shipping*, Don't Sweat the Holiday Mess with Up to 60% Off* Storage Solutions, Outlet Congrats! The warranty period of the item is one year from the delivery date. conform to the shape of the user. humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. The contact detail associated with Ashley Furniture Warranty Claim is also mentioned to make it easy for a user to contact the furniture seller. Loveseat Sets, Bedroom Some variations of Don’t place pillow-top side of mattress on bottom. Hammock Please refer to the “Mattress & Foundation Care Instructions” These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without Please turn it on so that you can experience the full capabilities of this site. within an Unattached Cushion to Ashley Furniture Industries, Inc., Attn: Director of Quality, One Ashley Way, APPLY AFTER THAT PERIOD. Lifetime means the normal useful life of the product. Caution must be used in operation. Don’t remove the law label or tag at the end of your mattress. 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