Write that down. I have the original Xbox one and every 10-15 minutes it disconnects from the internet for about 5 seconds then reconnects. There's your problem. Comment___For the past 3 months I am getting kicked off xbox live randomly. Message 1 of 2 (5,532 Views) im using the modem westell a9-750015-07 and everything else i use on it works fine .. wireless on 2 seperate laptops .. a wired ps3 2 wired pcs that all never disconnect. Press and hold the Xbox Logo on your console for about 8-10 seconds until the console shuts off. I got a problem with xbox live at the time. Find out how to get in touch with us. After MUCH frustration with my Xbox One X disconnecting from Wifi every 15-30 minutes after playing any game online (Pubg, Fortnite, etc.) Or it's something that will never get fixed by Microsoft. My connection is fine, no issues on any laptops running, PS3's, computers, anything like that, all running perfectly fine, but the xbox 360 disconnects randomly every hour or two, then won't let me sign back in, until i restart my xbox, then it's fine. Please contact the moderators of this subreddit if you have any questions or concerns. [Tech] Xbox one disconnecting from Live every 30 minutes without fail. Unplug the network cable that connects your computer to the networking device. Consult Xbox.com/support - They have a wide variety of topics, and tons of support available. Still doesn’t work. Note Only unplug the cable from your computer. If so, you need to go into settings on your Xbox, then get the MAC address of your XBOX's wireless connection from the network settings page. Find the settings in your router and extend that time indefinitely, or give your Xbox a static local IP. This is a beta. I ran the xbox live test, but everything was fine. My Xbox has been disconnecting me every like 5 seconds. This is very annoying and I don't know what to do, please help! Alternatively (or in addition to), you could set QOS to have highest priority on the following ports that are used by Xbox Live: If you have an Apple router you are out of luck as they do automatic QOS for Apple Devices and don't let you set your own rules. WiFi? That works great for me... power cycle router, power cycle xbox. I live right outside of Philly. P.S. TrueAchievements forum thread. If you have FIOS they can give you a coax extender. This is a common bug for the OG Xbox One. It disconnects every 5-10 mins, its fucking annoying and i have no idea what to do. Can someone help me? 5 years ago My guess is the IP lease time renews every hour on the hour. afterwards, i can't reconnect. It will be fine sometimes and then back to back kicked. It worked fine for about a month or so, and now over the last 4 days, i'll get booted from Xbox Live for no reason at all every 10-20 minutes, without any lag. Buying a new cord worked for me. If the problem persists contact xbox support. I have a linksys WRT120N, and comcast internet. I starter using Live the other day and I am connected using my Laptop Wi-Fi but the connection on the Live disconnects quite often at random. The strangest thing is my xbox one never drops connection unless im playing a 360 game in backwards compatibility....i can play xbox one games all night long with no issues but 360 account always drops after between half an hour and an hour on both consoles. Find the settings in your router and extend that time indefinitely, or give your Xbox a static local IP. It seems to happen every 15 minutes or so but varies. Looks like you're using new Reddit on an old browser. Nothing works. Xbox Live Disconnect every hour? Looks like you're using new Reddit on an old browser. ... i have very fast broadband and wireless signal is good. I changed the IP from automatic to static and it solved the problem, thanks guys! My connections only just started doing this. I start up my xbox and i am connected straight to xbox live no problems but when i start a game up it disconnects me. You may be able to fix this if your router has a QOS settings page. Are you in the insiders program? Lease times do not apply to addresses in use, only when a device is offline and makes a DHCP request. For now, Ive turned off the xbox "quick start up" feature so that I have to go through the full boot process to play xbox. I used to have this same problem (my wife's netflix streaming traffic was preventing packets from the xbox from getting through) and after doing the above I haven't had a single disconnect. Now go into your router's QOS page and set the MAC address of your Xbox's wifi card to highest priority. So it's either a hardware issue. I … I've never heard of this being a thing or that there was anything MS was 'fixing' remotely like it. Need help with an Xbox console, an Xbox game, or Xbox Live? I called tech support and made suggestions and it worked for a while but it started again. (as much) I did hear that Xbox live will be releasing a new update that should fix this. I am continually being disconnected from Xbox Live. I have had xbox live for 2 years and they have been a good 2 years with no lag or disconnections. Frustrating at for sure. Xbox LIVE disconnects every 3 seconds? also the xbox friends and messages are very slow and sometimes dont work. My xboxs live keeps disconnecting every 10 to 15 minutes (sometimes even less). When i get connected to xbox live it kicks me off every 30 seconds or so. Please post in the Official Insiders Subreddit r/xboxinsiders, Console won't start up? I am a bot, and this action was performed automatically. Can anyone help trouble shoot or explain? this happened to me quite a bit. Xbox live disconnects when I load a game Arrit 27 Jun 2009 11:46:26 423 posts Seen 27 minutes ago Registered 15 years ago Posted this on the Xbox.com forums but not getting much of a response so I thought I'd post here as well. It would say "Disconnected From Xbox Live". I recently port forwarded my router and I don't have that issue. Though it only happens every 3 hours or so. Xbox live randomly disconnects ‎03-03-2009 04:14 PM. The wireless NIC sucks in these things, they perform much better with a hardwired connection. Contact Xbox Support - They have chats, phone calls, emails, everything. Every time I test my connection it says everything is fine, I … Hey everyone!! My Xbox One is getting randomly disconnected from Xbox Live (1) Random disconnects from Xbox Live could be caused by interruptions to the Xbox Live service. I literally made a post about this earlier this week and i still haven’t resolved it. New comments cannot be posted and votes cannot be cast. Check the Xbox Live Service Status here! Every half hour or so my 360 account disconnects from xbox live, its hard wired and strong stable connection. but i can connect strait back up without a problem and im not sure why this is. Re: XBOX live disconnecting every several minutes I am having a very similar issue. Now I;m having similar issues with the X. Same here and I even tried an Ethernet connection. I don't think a 14 year old would randomly call up their ISP and ask for a free one. 1 Answer. Hope this video helped you, plz leave a like and subscribe if it did! That used to happen to me. I have this issue with both of our Xbox 360 consoles, although the one in question is a lot worse. Is anything else (laptop/tablet/phone) losing connection? That’s prob why .. contact your isp and have them open some ports. Maybe 20-30Mbps average. But when i start to download a demo it keeps connected. This has slowed the frequency of the Extender disconnecting from the internet from every day to maybe once every 2-3 weeks. Forum • Gaming • Xbox 360. It happens to me any time I try to use my OG Xbox One! Thank you. Failure to search before posting may result in your post being removed. Your one source for all things Xbox on Reddit! It is a wired connection. Contact Xbox Support - They have chats, phone calls, emails, everything. Cookies help us deliver our Services. every day for the past 3 days, my xbox live has disconnected at 7;35. it happens at the same time every day during a match with a smooth connection. By using our Services or clicking I agree, you agree to our use of cookies. I have also noticed the internet on the laptop is perfectly fine when the Live disconnects. I have searched online everywhere and it's very obvious that I am not the only one with this issue, and in every post there is NO solution to this nagging problem. My guess is the IP lease time renews every hour on the hour. Try the following steps if your computer is connected to the Internet and works as expected: Unplug the network cable from the Ethernet port on your Xbox console. Tried re downloading, and also the default settings on my internet. My friend and I keep disconnecting every 5-30mins. It will disconnect me from the internet and than say i have to be signed in and when i press the home button to check my settings it will already be signed in. So I was having this problem that was when I would start up a game on my Xbox 360. Thing is the one we have is a free one there all free. I'm using a netgear router and the Microsoft wifi adapter. Don't know if that is true, i believe i read that here. The wifi adapters in the Xbox One are cheap and crappy. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. If you’ve already verified that there are no service alerts or interruptions , then the issue could be your connection speed. ..Yeah, whenever I sign into my xbox live account- it works OK. but when I get on the game and play online, after about 5 minutes the whole xbox freezes for about a minute and disconnects me. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Search - Use google, use the sidebar, use the forums. now in the last 2 days when i connect to xbox live in 10-20 mins my connection will drop and i will disconnect to xbox live. I was on a endurance race in FM7 and got disconnected from live, thus restarting my game and losing progress. GTA V i always get "You have disconnected from X box Live", Fifa 15 is the same and COD AW i get 'You must have an active network connection to play Xbox Live or System Link matches'' New comments cannot be posted and votes cannot be cast. I'm not too sure what causes it, but a hard restart will fix the problem for a day or so. When the download is finished it kicks me of almost immediately. Consult our wiki - It's highly likely that your issue is there. Don't Forget To Try These Basic Troubleshooting Steps First: Power Cycle - Instructions here. - Try self recovery mode. Sometimes I can go an hour or two and sometimes it's 5 minutes or less. TrueAchievements. Could be your internet too, maybe contact them. Your one source for all things Xbox on Reddit! This has been a problem for my Xbox One for well over a year. I have a wired connection directly to the superhub 3. I have a Superhub 2 and keep losing connection to Xbox Live, I play GTA V, Fifa 15 and COD AW all online. But the last few days Xbox LIVE disconnects every 5 minutes. For the past week or so my xbox live connection has been dropping out every 4 or 5 minutes making online gaming impossible. The thing is the internet comes back on within 20secs or so. Think it's just Comcast in general. Press question mark to learn the rest of the keyboard shortcuts, Xbox One X - Scorpio Edition and Xbox One S - All Digital. Is it possibly something to do with your ISP/router? I have finally found the solution. As soon as it disconnects I can go to the dashboard and reconnect without a problem. So I bought an Xbox One X and thankfully it doesn't have this problem, at least not yet! Just annoying playing with bunch of people in NHL and lagging out of … It will still disconnect but at a … Mine went out on the first Xbox One and MS replaced it. I was directly connected... With a bad cord. Press and hold the Xbox Logo on your console for about 8-10 seconds until the console shuts off. re: Xbox Live Disconnects Every Half An Hour??? Although my connection speed isn't as great. Answer Save. Do you have any devices that are set to check things like facebook or twitter updates? Sometimes I can go 20 minutes other times its 5 minutes. When I moved into my dorm/apartment in the fall I had no issues connecting to or staying connected to xbox live. My Xbox Live connection disconnects every 5 - 10 minutes? Xbox 360 disconnects from Live every 10 minutes. Running into bugs is completely normal if you're signed up for this. Consult Xbox.com/support - They have a wide variety of topics, and tons of support available. I going crazy with internet right now. 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