If that's working then possibly the settings are incorrect or something is blocking your pc. @sam01108492 @Optus , my internet service is not working for 3days now. Re: optusnet email not working Hi thank u , cant use my email anywhere especially on optus webmail site ill wait until repairs are done in my area thank you. Can I clarify how you're accessing your OptusNet email? If you can send through a DM we can check that out for you. View your usage, get billing support and much more with the My Optus app, download it. Our Network Status page here  is indicating that there is a Mobile tower issue in the area which our team are addressing. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. i downloaded the optus my account app on my iphone4 but it shows nothing. Do not close the chat window, or let your computer/device to go to sleep/lock. Optus sport VPN not working - The Top 3 for the majority of people 2020 Countless Reasons speak for the Taking of optus sport VPN not working: A riskier & very much expensive chirugnic Intervention remains spared; You save yourself the ride to the pharmacist and the humiliating Entertainment About an … Looking over my account with the Optus rep I notice that the phone originally supplied on my lease plan was assigned to the account. What does it take to access simple data. They said unlikely but possible. the call takes more than an hour. No problem, might also pay to check your mail settings as the mail server only gets full if your email program is not removing them from the mail server after you have downloaded them. Was this connected to possibly a 4G Home internet modem? Apologies for the delay but appreciate your patience in the meantime. If you still need assistance, please contact Optus directly. Re: No mail since Friday morning March 5 2020, using my Mac. @sam01108492 @Optus , my internet service is not working for 3days now. If so, this will explain why it's not working in the area. Dear optus community, I am having trouble trying to open my optus app. So it's sorted now, thanks again for your reply. 2020-11-18T19:51:33.554000+00:00 ... is it accessing your My Account or My Optus app that is giving you issues? GetHuman-pxokane started working on this issue. Timeline. I went on to optus messaging, and the tech reset the password, but it would not accept the reset. My home land line is not working GetHuman-pxokane's Technical Support issue with Optus - Faults from March 2020. The phones show no indication of a failed call, just that it tries to connect the call and then does the three beeps before closing. HI still the same my work area was affected today at 1pm aswell so ill wait until its fixed thank you. ‎29-11-2020 05:30 PM It’s also worth checking NBN’s Network outages page to see if there is any current or upcoming maintenance in your area that may impact your internet connection. If this does not resolve your issues, you can call Optus on 133 937. But could not find any message or warning about this, was just searching online bout how to check for this very contingency. Help with my Optus - Faults issue ... Account holder name, Billing address, phone number, Account phone number, and Email address. @TSSAL - Could you try using a Laptop connected to Fixed Home Internet (ADSL/Cable/NBN) to see if the issue still persist? Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. I've been browsing the numerous reports of the live chat not working and the advice is to "use chrome" which I do. It is updated to the latest version and i am logging in with a valid email address and password. home phone stopped working, modem was changed by a tech Internet (optus) stopped working. I don't know all the details other than what he said to me. Solved! The first thing that pops up is the terms and conditions to which i check yes. If not, please Message Us here or from your My Optus app under the Help menu. @TheDanBarrett I just opted not to churn to Optus because I couldn't just use the perfectly fine, working modem that I have. Both my personal phone, work phone, and family (all with Optus) are not able to make mobile calls right now. the call takes more than an hour. He said to me very contingency is updated to the log in password request, but what was was. On 133 937 and still waiting for the service to be provided a concrete ETR at this.! 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