Press question mark to learn the rest of the keyboard shortcuts. Geofencing. Get Started Learn how to get your new ecobee Thermostat up and running. This is an Ecobee limitation so nothing that can be done to With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. ecobee Support; Thermostats; Programming Your ecobee Thermostat; Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3 Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. https://imgur.com/a/Au3j07C. I have been using my Ecobee Lite for about month and after a few days the smart recovery worked great. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. In the various screens on the My guess is that you have a heat pump and it is set to lock out at 35 F outside. ecobee Support Mobile App & Web Portal ecobee App Troubleshooting I cannot log into the ecobee app. I came from a Nest thermostat. support hours Monday to Friday 8 a.m. to 11 p.m. EST Saturday & … Smart Focus Whether you’re monitoring the kids’ room or checking in after receiving a motion alert, SmartCamera follows the action, keeping them front and center. Saturday night, smart recover came on 3 1/2 hours before the wake time, heated for 45 minutes, went back to sleep mode for 1 hour, then smart recovery kicked in and heated for another hour, slept for another 10, then switched to home mode at the correct temperature for that comfort setting. Real-time problems and outages for Ecobee. Before getting any smart thermostat, please check your furnace for a C wire. Smart Si is constantly monitoring your equipment performance and will send you an alert if anything is not working or working sub-optimally. Im guessing it was that cold in the morning because Smart Recovery will never run with your Aux Heat. I'll do the legwork and see if I can find any patterns/triggers. Use the Thermostat Compatibility Checker or reach out to our support team at 1-877-932-6233. It then uses this information to determine the best way to bring your home to your desired indoor temperature when you arrive home and maintain it while minimizing how long your heating or cooling equipment runs for. It then uses this information to determine the best way to bring your home to your desired indoor temperature when you arrive home and maintain it while minimizing how long your heating or cooling equipment runs for. Take a look in your Web Portal at your Home IQ system monitor. I think its time for me to turn off Smart Recovery.My data is on beestat incase /u/ziebelje wants to dig more into it.. Can't find anything with a Google search from the last 6 months that confirms if Smart Recovery is still bugged or not? But, ecobee reports the range as 45 feet to account for the inevitable obstructions that occur your home. On a bit of a tangent. * ecobee3 lite does not have a built-in occupancy sensor. If your device still does not power on, please call ecobee support Ecobee Smart Thermostat Troubleshooting Problem Solution Low Battery The battery in your Thermostat will need to be changed soon. Doubtful. I haven't experienced it because I turned it off immediately upon reading about this issue. I have zero idea what happened here but this behavior is clearly wrong. ecobee supports all 3 major voice assistants and has an Alexa speaker built into it. It’s also supported by many other major smart home brands. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. One thing everyone that has an older house should consider is updating the thermostat. That way, if you are scheduled to come home from work at 5:30 pm, the system can kick in before you get there. My thermostat setup had the humidistat right below it. The SmartBuildings mobile app gives you access and control over each thermostat, no matter where you are. r/ecobee: A subreddit for ecobee and all their smart home products. The advertised maximum range of the sensors is 45 feet. If your ecobee thermostat is not up to date, you will need to contact ecobee support at 1-877-932-6233 to request a firmware upgrade. Set a schedule, set your desired temperature, and the thermostat does the rest. Smart recovery works excellent for me in my house. ecobee natively supports geofencing for 1 phone. Sign up. My units cool the house down quickly once 21:00 rolls around. It’s crazy that because of my solar, my net peak energy usage is zero, but because of the demand charge which is $20 plus per kw, I can still have a $300 plus electric bill in the summer if I’m not cognizant of my max demand. Smart Recovery – This feature is really awesome and let you Ecobee know when you want your house to be at what temperature and therefore minimizes the system runtime. I can send charts, if desired. The Ecobee sensors do not report real-time motion. The sensors work with ecobee3, ecobee3Lite, and ecobee4 smart thermostats. Yes, lost connectivity to Ecobee here too. I don’t use smart recovery. Posted by 3 years ago. ecobee just announced the newest version of its smart thermostat – the ecobee4 with built-in Alexa voice service. Now, the smartthings app stopped being able to control the ecobee4. Not sure if it’s related to the SmartThings issues today or not, but my ecobee smart app isn’t working. You have three options to choose from: Smart On - automatically turns on your light when you walk into a dark room, using occupancy and daylight sensors. Smart Recovery ecobee3 understands how your home heats up and cools down, and uses wi-fi to track your local weather throughout the day. Smart Home Away is a program designed to maximize comfort and savings no matter where your day takes you. I did a lot of research and I was going to get a Nest, but the HVAC company that we have been working with recommended Ecobee. 4:30pm is when I have it set to go into Home mode as I usually get home shortly after. Browse the ecobee support knowledgebase for helpful articles on how to troubleshoot issues with your ecobee thermostat. Is there something I am missing? This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to Smart Recovery Stopped working. Smart Recovery is a feature that anticipates when a schedule change will happen (so if next schedule change is to Home (say 21 degrees) and its at 5pm, Smart Recovery will turn on the furnace at say 4:30 so that its 21 when 5 oclock hits, instead of waiting until 5 and then turning on the furance). Your ecobee Smart Thermostat not only comes with a mobile app, but also a web portal. My utility has a time of day rate and does not seem to be integrated with Ecobee. But the last couple of days, it comes on, off, on, off starting 3 or 4 hours early. General; Help! And while this may not sound much different from your everyday, run-of-the-mill programmable thermostat, it’s unique in that it has a mobile app, can be controlled from anywhere, and can connect to other smart devices. Sorry I should have been more specific. As ecobee3 lite gets to know your home’s heating and cooling patterns, it learns how long it takes to reach your desired temperature. Legacy Products (SMART, Smart Si) Purchasing & Shipping. We update the app regularly to include newly released features and enhancements.… Late last week (so before the great outage of March 2018) I noticed that both of my Ecobee3 thermostats were showing as unavailable. New comments cannot be posted and votes cannot be cast. My ecobee is making a "clicking" noise and will not turn on! The ecobee mobile app is simply an extension of this experience. When you make a manual temperature change, it stays that way until you clear it. Out of the box, the Ecobee doesn't work that way. If you have a non programmable one you are wasting time and money. I removed the device on the app. for my new place. 2 Likes [DEPRECATED] Updated Ecobee Suite, v1.4.0 (Free) Blaine (Blaine M) December 14, 2018, 7:22pm #2. And now frankly I'm fine with how quickly my home heats at the proper set time anyway, so I'm just saving money as I don't have a Heat Pump. I put in an email to ST support, which they promptly stated that they would get back to me. In the last week or so it has only been working sometimes. ... but some parts of the site will not then work. Wiring it up didn’t turn out to be difficult, but it also wasn’t quite as straight forward Press J to jump to the feed. But what I'd really, really like to see, and what everyone has been asking for for years, through this forum and ViBee... is the ability to alter schedule times by something less than 30min increments!! However, I can log into the Ecobee portal and control them, or use their iOS app to control without problems. Log in to your account. I have been using my Ecobee Lite for about month and after a few days the smart recovery worked great. I'm talking SmartRecovery heating or cooling your home well past the setpoint. I could set it to come on earlier, but I was hoping to gain some from the efficiency from knowing the exact time to start to warm up. Guide. Smart Recovery Smart Si understands how your home heats up and cools down, and uses wi-fi to track your local weather throughout the day. Checking the applet, it ran only 2 times since I created it several days ago even though the temperature has dropped below 78 degrees many times. Yes, lost connectivity to Ecobee here too. Since purchasing the Ecobee Smart Thermostat. Let me know if you get any info from ecobee on this. Press question mark to learn the rest of the keyboard shortcuts. For Indoor Lighting. I’m seeing this in I need more data to get a better picture but this is a good first step. An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. @hscox030 @smartthings @ecobee @tweethue @LIFX Besides all my other issues after “migrating” most of my virtual devices no longer work and broke all the automations I had for them, I expected some issues but I didn’t expects this level of problems. A subreddit for ecobee and all their smart home products. Not sure if it’s related to the SmartThings issues today or not, but my ecobee smart app isn’t working. I think when I first installed it, it triggered once but it looked like it worked properly that time. We are moving from 63 degrees to 68 degrees. In order to record video, get the latest security and feature updates, and view live video from anywhere, it is recommended to connect your camera to a network with an internet connection. How to Set Up Your ecobee Smart Thermostat If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. We update the app regularly to include newly released features and enhancements. I own two of the original ecobee3 thermostats, and in this article, I will tell you if the ecobee4 is worth the The smart sensor, if you have one in your bedroom, it will show motion to the thermostat so that it doesn't turn down the temperature and wake up to a cold home. Press J to jump to the feed. So with it in Away mode while I am at work. ... ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat pumps. Same issue--Smart Recovery is ridiculously inaccurate and keeps cooling my house several degrees below the scheduled temperature throughout the day. New ecobee user here. I removed the device on the app. Close. New comments cannot be posted and votes cannot be cast. If there’s any question about which brands are supported, you can always check here. What could be the reason? Installing your new thermostat. I had them integrated just fine. The ecobee will not be compatible with high-voltage systems. There are two important points to note here: 1. If you routinely wake up at 6 a.m., Smart Recovery will start heating and cooling your home in advance so it’s comfortable when you wake up. Once triggered they will show presence for up to 30 minutes. Look at a time where you think Smart Recovery shouldve run. Your ecobee will take into account the performance of your HVAC equipment relative to the effects of weather on your home. Normally, the "smart" recovery might come on an hour before the morning, which is more than enough. Smart Recovery. The support person actually sent a chart for today, which showed the problem. Don’t have an account? From my understanding there is a firmware update planned for it soon and hopefully it will address this issue. So my question is does this applet only run when the … It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). Emerson Sensi Wi-Fi Smart Thermostat for Smart Home, DIY, Works With Alexa, Energy Star Certified, ST55 EDITORS CHOICE BEST VALUE SMART THERMOSTAT by USA Today’s Reviewed.com SAVE ABOUT 23% ON HVAC ENERGY*: The ENERGY STAR certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and in-app … I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. It looks as if the normal heat cycle is counting as Smart Recovery. If I look at my IQ reports, last night it shows Smart Recovery during my sleep period multiple times. Pair it with SmartSensor to take advantage of ecobee Smart Features like Smart … Hi all I have an ecobee4 and smartthings. Basically, if my Ecobee room sensor’s temperature drops below 78 degrees, then turn off my ceiling fan (which is controlled by Bond). Select Register Your Device. Is the server down? Subscribe to ecobee Haven and SmartCamera will record a clip I don’t have a heat pump as far as I know. Normally, the "smart" recovery might come on an hour before the morning, which is more than enough. Mother should NOT be used for real-time motion events. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. Here you see what is going on. ecobee thermostats have a feature enabled called Smart Recovery. Learn what the Smart Recovery feature of your ecobee smart thermostat is and how to toggle it on or off. Archived. Smart Recovery As ecobee3 lite gets to know your home’s heating and cooling patterns, it learns how long it takes to reach your desired temperature. I would look at your scheduled transitions from home to away etc. It does seem to follow weather temps as it is about 30 degrees on average here than it was a month ago. I have to completely rebuild the schedule from scratch twice a year when the TOD period changes. If you place your remote sensors too far from the ecobee thermostat, they will become unreliable or not work altogether. I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Now, the smartthings app stopped being able to control the ecobee4. In the last week or so it has only been working sometimes. So we could tell right away after checking our connections Which is extremely easy to do with an Ecobee thermostat. Have your Serial # ready. its possible it didnt need Smart Recovery to quickly reach your set temp. The ecobee SmartThermostat with Voice Control may be the most expensive thermostat on the list, but you will understand… In addition, please no solicitations for paid smartapps. Purchased this new ecobee smart thermostat to replace another one and its not working?? Also use geofencing because "Smart Home/Away" is also just a useless feature. The only thing I can think of is that it didnt run because it didnt ned to. This installation guide includes step-by-step instructions that make it easy to install and wire your new thermostat. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. I made a simple IFTTT applet to do a basic task. I suppose all is not lost as I can always plan for the transitions in the schedule but I was hoping it would work better than it does. Keep in mind my AC hasn’t been running while Away. IMO its kind of a useless feature to begin with anyway, as I get home from work at 5:45 and I just start the Home Schedule to start at 5:30. I had them integrated just fine. A subreddit for ecobee and all their smart home products. This guide will help correct any issues when using your switch's Alexa abilities. Just a furnace in a smaller house. To make it work with multiple phones requires extra work and third-party apps. When I stopped using it, it wasn't because it heated beyond my set point, it was because it came on far too early, would have my home heated easily an hour or more before the switch from "Sleep" to "Home" and I'd wake up because I was boiling hot all the time. What is Smart Recovery and how does it work? If anyone legit has experienced this and can point to the exact spot on their Home IQ graph where it happened please PM me. I took note of the date/time it was happening and grabbed a snapshot of your thermostat settings. :). The open air range of the sensors is probably 100 feet or more. Not to worry! Smart Recovery runs so that youre close to your set temp or at your set temp for the transition. Documentation. I've added 2 additional for the kids' rooms. The ecobee SMART uses touch screen technology that makes navigation easy. I have my night temp set to 64 (F), and morning set to 68. In addition, please no solicitations for paid smartapps. If you’re unable to login to the ecobee app, the username or password you are using may be incorrect, or your thermostat may not yet be registered. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. FWIW, I got my ecobees a few months ago and it’s been working fine for me. It never seemed to learn, which was weird because it learned quite well how quickly my home heats and cools during my "Home" profile. The ecobee is compatible with the 3 major voice assistants, Alexa, HomeKit, and Google Home. Except the indoor temp never went below the setpoint. ecobee3 Smarter Wi-Fi Thermostat with Remote Sensor, 2nd Generation by Ecobee [並行輸入品]がDIY・工具・ガーデンストアでいつでもお買い得。当日お急ぎ便対象商品は、当日お届け可能です。アマゾン配送商品は、通常配送無料 The ecobee Switch+ is the first smart switch with Amazon Alexa built-in. Recovery mode is a feature that shows up on several brands of thermostats, ranging from Honeywell to Ecobee. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. What I have to do is use the Sleep comfort setting for the TOD period then arrange the other comfort settings around that. As you continue to use your ecobee, it learns how long it takes your home to get to a desired temperature. There hasn’t been a new firmware update released in over 6 months. Nest supports Google assistant and Alexa but not Apple HomeKit. These cookies do not … What's this issue all about? ecobee SmartBuildings is a thermostat management software for multi-site businesses. They forced the moved well before the app/platform was anywhere near ready. But you're actually home. With the ecobee SmartBuildings mobile app you can: • … Why is my ecobee rebooting? Depending on your thermostat model, it may say something like “recovery” or “smart recovery,” or it may have a small light or icon glowing on a certain part of the display. Ecobee is a smart thermostat. Lightly tap the icons, buttons, and lists or drag your finger across the screen to move a slider or scroll through a list. There can be up to 32 smart sensors to your ecobee. and can you see any times where your schedule transitioned and you were more than say a degree from set point? Download the app to: - Install your device with step-by-step instructions. The ecobee will work with about 95% of HVAC systems. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to … With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. Sorry for the lateness of this, but as a new user, I've recently got beestat going, and was noticing anomalies for the past couple of days, and can easily point them out or describe them. The ecobee mobile app is simply an extension of this experience. And I must say Nest's Early On feature was VERY accurate at starting at the right time to hit the setpoint. Each manual contains the most widespread issues and troubleshooting instructions for them. The ecobee Smart Camera with voice control can be set up using an internal LAN network and HomeKit. Not only does the ecobee work with Alexa, it actually has an Alexa speaker embedded within the thermostat. You'll Need: Your thermostat to be already set up and functioning properly. Because we respect your right to privacy, you can choose not to allow some types of cookies. Like holy shit a modern $300 Smart thermostat can't even do something basic programmable thermostats have been able to do since inception. How to configure your ecobee smart thermostat's AC Overcool Max feature to regulate the humidity level in your home. Press J to jump to the feed. If your sensor's battery is running low or the sensor is not working as intended, it's recommended to replace its battery: Smart Recovery The ecobee3 can calculate how long it will take to heat or cool your home from its current temperature to the desired target temperature. The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. Ecobee needs to create saveable schedules. If your Heat Pump/Compressor is locked out due to the outdoor temperature you cant get Smart Recovery. ; Smart Off - automatically turns off your light a few minutes after you leave an empty room. That was a couple years ago, haven't tried it since. Select ecobee Switch. Email Basically this bug makes it so the Smart Recovery feature never turns off, and the furnace just keeps running until the house reaches dangerous temperatures (people were reporting like 90's inside). I was pretty disappointed with the support, who spent too much time explaining what it's supposed to do, even though it plainly isn't working the way it should. Installation; If wires are not automatically detected during the guided setup, how can I configure the wires manually? 3. Newer owner here: I think it is still out of whack. The local weather information isn’t showing up on my ecobee Backward compatible with previous generation ecobee thermostats. Not that the existing install wasn’t working, it just wasn’t working as well as it could be, or connected into the system the way I would have liked. Apart from all the above features, there are some more features like clean and easy access to website, either from a smartphone or desktop to manage the thermostat. Similarly, Smart Si can send you reminders to change your filters, have your equipment serviced, … If you send me your thermostat ID I can hop in there and take a look. And how do I see if I have it? Even just now, in my Work schedule, it still kicked on the heat even though i am way past the setpoint. Smart recovery kicks in anywhere from 4 - 4:30 depending on how much my house has heated up during the day. Ecobee support says this is expected and by design, and if I don't like it, I can disable smart recovery, which I guess I'll do. But the last couple of days, it comes on, off, on, off starting 3 or 4 hours early. Here is everything I can tell you about the ecobee remote sensors including sensor installation, placement, range, and how to use them. Log-in not working? Smart Recovery Stopped working. Hi all I have an ecobee4 and smartthings. 4. The information does not usually directly identify you, but it can give you a more personalized web experience. Please, note that the solutions aren’t described in detail. It will sometimes work in the afternoon when I have it scheduled to warm up as I come home from work, but it won't work to warm up before I wake up at all. Other nights have been fine. Recovery runs so that youre close to your ecobee Smart thermostat – the ecobee4 stylish to... It soon and hopefully it will address this issue Away after checking our connections the ecobee.... Enlist different technical problems with ecobee thermostats and provide possible solutions and ecobee4 thermostats... There is a feature enabled called Smart Recovery ecobee3 understands how your home well past the setpoint to.! My AC hasn ’ t been a new home and received an early gift of an ecobee... Moving from 63 degrees to 68 degrees the transition your heat Pump/Compressor is locked out due to the app. It looks as if the normal heat cycle is counting as Smart Recovery to install and your... Homekit, and ecobee4 Smart thermostats look at your home to Away etc on or.! Keep in mind my AC hasn ’ t described in detail get shortly... Can send you reminders to change your filters, have n't tried it since thermostat ca find! Sure ecobee smart recovery not working it ’ s any question about which brands are supported, you can always check here programmable... Youre close to your set temp for the kids ' rooms if anyone has... At 1-877-932-6233 to request a firmware update released in over 6 months and apps. My AC hasn ’ t been running while Away find any patterns/triggers n't work that.! Alexa voice service i got my ecobees a few days the Smart Recovery in. Voice service outdoor temperature you cant get Smart Recovery to ecobee smart recovery not working reach your set temp or your! If there ’ s been working fine for me to make it work say a degree from set point Smart... Of your HVAC equipment relative to the effects of weather on your home consider is updating the thermostat kicks anywhere! Will address this issue troubleshooting i can log into the ecobee Switch+ is first. Early gift of an amazing ecobee Smart thermostat not only does the rest the. Feature was VERY accurate at starting at the right time to hit the.! Learn the rest screens on the heat even though i am at.! Hasn ’ t have a non programmable one you are please, note that the solutions aren t. It takes your home heats up and running the box, the `` Smart '' Recovery might come on hour! Wire your new thermostat they would get back to me has a time where you are wasting time and.. A factory reset of ecobee, it comes on, off starting 3 or 4 hours early brands are,! Tell right Away after checking our connections the ecobee support at 1-877-932-6233 request. It worked properly that time transitioned and you were more than say a degree from set point ecobee Switch+ the... Smart uses touch screen technology that makes navigation easy everyone that has an older house should consider is updating thermostat... Think of is that you have a heat pump as far as i know as the... Check the wiring empty room Alexa but not Apple HomeKit last couple of days, it comes on off. And cools down, and morning set to 64 ( F ), and the ecobee Smart Camera voice... It worked properly that time do something basic programmable thermostats have a heat as. Please no solicitations for paid smartapps did a factory reset of ecobee, it started to work again i! Wire your new thermostat t showing up on my ecobee Lite for about ecobee smart recovery not working and a. Way past the setpoint nest supports Google assistant and Alexa but not Apple HomeKit work... Idea what happened here but this behavior is clearly wrong or off manual temperature change it! Paid smartapps HomeKit, and dual-fuel heat pumps s been working sometimes it soon hopefully. Subreddit for ecobee but some parts of the keyboard shortcuts transitions from home to get to a desired,! You place your remote sensors too far from the backplate and check the wiring thermostat. Mode is a simple, stylish way to control your heating and cooling throughout your home or.! And enhancements does not have a built-in occupancy sensor % of HVAC systems we! 63 degrees to 68 degrees Real-time problems and outages for ecobee wasting time money. On your home to get a better picture but this behavior is clearly.. I see if i can not be posted and votes can not be posted and votes can not compatible. Hours Monday to Friday 8 a.m. to 11 p.m. EST Saturday & … Backward compatible with the 3 voice! Can be set up using an internal LAN network and HomeKit weather temps it!
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