Dealing with Major Incidents. We provide non-emergency patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex. EMAS takes on new patient transport services. To check your eligibility and make a booking through the service, please call 0161 762 1510 to speak to your local booking centre. Patients will book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow. Non-emergency patient transport services. The general patient transport service is provided by E-zec Medical Transport Services. Access to patient transport is based on medical need and we follow the Department of Health and Social Care's (DHSC) eligibility guidance. This report summarises the results of the EEAST’s PTSpatient experience surveyfor patients who had used the PTS within the NHS South Essex Clinical Commissioning Group (CCG0 area during May and August 2020. The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. Health A-Z . Equality, Diversity and Inclusion; Governing Body, Committees and Meetings . Our patient transport services are operated by DHL. Changes to patient transport services. Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. This document sets out patient transport requirements for all patient transport service (PTS) providers, NHS ambulance trusts, Clinical Commissioning Groups (CCGs), acute and community care organisations, and the voluntary sector in England during the COVID-19 response and restoration of the NHS services in England. South East Coast Ambulance Service... Search. It is there for patients who cannot use public transport, get a lift or a taxi, or drive themselves to, and from their Hospital Appointment. It’s important to make the right choices when requesting emergency or non-emergency patient transport. Therefore patients or their advocates need to contact the hospital patient transport service directly to arrange appointments. Patient Transport Service - Information for Patients. Bus Vannin now provides the service for persons requiring transport to or from a healthcare facility in the Island, and the Patient Transport Office at Nobles has assumed responsibility for taking bookings for this service. The Patient Transport Service (PTS) is here to help patients who live in Greater Manchester to get to and from non-emergency medical appointments. Employer: Yorkshire Ambulance Service NHS Trust. Transport by ambulance will not be provided for those patients whose medical condition does not prevent them from travelling by other means i.e. Patient transport service. The Non-Emergency Patient Transport Service (NEPTS) provides transport for treatment for patients who have a medical reason for not being able to travel by another method. Wheelchair - Stretcher - Walk on Patients . It is a vital resource to help those patients who rely on the service and it should not be used by those without a medical need. Patient Transport Service is a non-emergency service for people who may need special support getting and from their healthcare appointments. If I do not qualify for PTS, what are my options? All other services will remain. Currently individual NHS Trust hospitals contract a service provider to supply and manage transport to their patients. If you would like to book an appointment or discuss your needs further please don't hesitate to contact us : Tel: 0207 722-8888 Email: info@ambulancehire.com. The service is provided by E-zec Medical Transport Services Ltd on behalf of your local NHS. Type: Voluntary. Patients or their representatives who are seeking transport can make a booking via our call centre on 0333 240 4909. For patients living in Cumbria, Lancashire or Merseyside: General enquiries. Patient transport service. Live Well. HATS have been providing Non-Emergency Patient Transport Service (NEPTS) for more than fifteen years and have been registered with the Care Quality Commission since 2011. You will need your appointment letter to hand when phoning to request transport. They have been chosen to provide PTS in BNSSG as they work exclusively in the … Each NHS Trust has its own procedure for arranging transport. It is designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment. Patient Transport Services. Our non-emergency patient transport service is available for eligible patients who cannot use other forms of travel because of their medical or mobility condition, or because without the service, their medical condition would otherwise worsen. If you meet the criteria for our Patient Transport Service, please contact the team on 0300 100 0015. You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Please find below a list of our patient transport services. Requesting transport. Making a booking is simple and easy and can usually be done through our booking centre. To Care homes and Nursing Homes - Respite. Non-emergency patient transport is for patients who: To make a PTS booking please use the relevant telephone number for your area, shown below. G4S may use approved external sub-contractors to meet the demand of the service and/or the specific needs of our patients. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. The Patient Transport Service. Click here to download the PDF. Other transport options. This is a standard assessment in line with NHS policy and is something that was introduced by local Clinical Commissioning Groups (CCGs), the bodies responsible for commissioning our services. Advice, tips and tools for health & wellbeing. There is a set eligibility criteria that needs to be meet in order to use this service. EMAS determine eligibility for access to this service via a standardised approach during the booking process. How do I organise transport to and from hospital? The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. Patient Transport Service (PTS) This ambulance service provides suitable transport for patients who are considered by a doctor/midwife to be medically unfit to travel by other means. The Patient Transport Service. Current Services NEPTS provides NHS-funded transport for eligible people taking them from home, to the care provider (and back again) for... Search. Type: Permanent. Yorkshire and North Lincolnshire, WF2 0XQ. The service which books the transport asks a short set of questions to determine whether or not a patient has a genuine need to use the NHS patient transport service. The North West Ambulance Service NHS Trust (NWAS) is now managing the Patient Transport Service in Lancashire, with the new ‘on the day’ service (covering mainly discharges from the wards, urgent care centres and emergency department) now operational: Monday-Friday including Bank Holidays - 8am-8pm with the last booking being taken … Our non-emergency patient transport service is provided by G4S. Our patient transport service (PTS) team make about 500,620 journeys every year, taking patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. Community Transport Schemes. To be eligible for the service, you must need support or assistance during the journey to your healthcare appointment. the Patient Transport Service (PTS) has been uploaded onto theTrust’s public website forpatients to feedback on their experiences. Patient Transport Services. Cancelling your ambulance transport . You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. The non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way. We want to make sure those who need it have access to it. Getting ready. Share this page. Patient Transport Service. Patient Transport Service booking process. Guide to conditions, symptoms & treatments . Our NEPTS provision ranges from assistance for patients with … We deliver NEPTS at a number of London based NHS Trusts, CCGs, Mental Health Trusts and independent medical organisations. The non-emergency patient transport service is funded by the NHS for patients who, due to their mobility needs or medical condition, are unable to travel safely by other means. NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including treatment, outpatient appointments, or diagnostic services. > Patient Transport Service (PTS) > Make a booking. Most require either your GP or hospital doctor to authorise the booking of transport. Salary: £18,005 to £19,337 pa. Elderly Transport. Other options may be more appropriate for you. Transport services will usually take older people to these places: To attend GP or hospital appointments; To go the shops (through our escorted shopping services) To visit a loved one in hospital or at a care home; If an older person is attending one of our lunch clubs or is going to our day centres we may be able to assist with transport to and from the event, usually by minibus. Please note some of London hospitals require the referral to be made by the patient's GP. Patient Transport is a service provided by G4S on behalf of the NHS Clinical Commissioning Groups across Kent and Medway. This guidance makes sure patients needing transport on medical grounds are prioritised for transport to and from our hospitals. Patient transport services. Employer: West Midlands Ambulance Service … Freephone 0800 032 3240 (free from landline … Patient transport services are for individuals who have a medical condition that prevents them from getting to their appointment. Transport for Appointments within the Isle of Man. Hospital Transfers. In August 2019 it was announced that EMAS will be the new provider of non-emergency patient transport services in Chesterfield to align activity with our wider Derbyshire contract. Read more. Non-emergency patient transport to our sites is provided by G4S. Coventry, CV2 5DB. E-zec Medical is a family owned private ambulance company set up in 1998 by former NHS personnel. Governing Body Meetings and Papers; Governing Body … Make a booking . Salary: Depending on experience. There are schemes across Oxfordshire that will transport patients to and from hospital appointments for a small fee. North West Ambulance Service NHS Trust (NWAS) Patient Information leaftlet Patient Transport Service (PTS) Volunteer. View Vacancy; View Vacancy Non-Emergency Patient Transport Services Person. Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. Some people are eligible for non-emergency patient transport services (PTS). Other transport options . Home; Patients and visitors; Patient information leaflets; The Patient Transport Service; Back to Patient information leaflets. Opens a new window; Opens a new window; 0300 561 1555; syheartlandsccg.contactus@nhs.net; Home; About Us. This service may only be booked if authorised by the Department. V Cars Streamline Black and White Taxis provide patient transport services for most patients undergoing renal dialysis. Equality, Diversity and Inclusion; Governing Body, Committees and Meetings. We are changing the access to patient transport for some patients in line with guidance from the Department of Health. The number to call is: 0300 123 1236 Opens a new window; Opens a new window; 0300 561 1555; syheartlandsccg.contactus@nhs.net; Home; About Us. When you make a booking you will be asked a series of questions to help us assess your needs. These services provide free transport to and from hospital for people who have a medical need for it. Requesting transport. The patient transport services are responsible for transporting people to and from hospital appointments. Patient transport services for most London hospitals are arranged directly through the hospitals themselves. 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