We anticipate healthcare industry change on the horizon and propose the best measures for you. LOGIN WITH ATHENAHEALTH Terms of use: https://myidentity.platform.athenahealth.com/static/help/terms.html LOGIN WITH ATHENAHEALTH Privacy policy: https://myidentity.platform.athenahealth.com/static/help/privacy.html. 233(g)-(n). Patient Portal; Patient Forms; Athena’s Favorites; Site Search. Click on the back arrow to return to the Patient Portal. A solution that uses intuitive workflows to support clinicians throughout the patient visit. Most healthcare software costs more than the price tag suggests – and delivers far less than promised. Our efforts currently include philanthropy, volunteering, donations, and supporting STEM education opportunities. You may opt-out of receiving these calls on the "Contact Preferences" page, located under the My Profile tab. Email address . It is your responsibility to login to your Patient Portal account and read the messages promptly. If you have issues logging into your patient portal, please contact your medical provider’s office for support. Retrieve lab results. Shop for apps and services that integrate with our solutions to optimize your workflows and experience. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. Example: We give information about you to your health insurance plan so it will pay for your services. How do I ask a question about my account balance? You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. Insights from our network on trends that could impact your practice’s daily operation and future goals. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. Whenever you need support, we’re here to help. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Knowledge gleaned from the largest, single, connected network in healthcare. Please click OK to continue your session. trouble logging in, password assistance, access to family members information etc.) ©2021 SIHF Healthcare. Ask us how to do this. Meet some customers who have realized stronger financial performances after partnering with athenahealth. You can ask us to correct health information about you that you think is incorrect or incomplete. About our patient portal. This privacy policy (the “Policy”) describes the practices of the Patient Portal (the “Portal”) with regard to information about you that we obtain through your use of the Portal, in our capacity as a Business Associate to your health care provider, which is a Covered Entity under the Health Insurance Portability and Accountability Act (“HIPAA”). Find the closest one to you. section 164.506; You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your provider; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. Patient Portal Our online patient portal allows you to communicate with us easily and securely on your schedule. As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies. ); our athenahealth product offerings (e.g., Epocrates); and any of our other websites, products, services, solutions or applications, collectively, our “Services”. You understand that your health care team may send you messages, test results, and other communications via Patient Portal as authorized in the sole discretion of your physician. Strategies for improving your healthcare outcomes and business performance based on insights from the industry’s largest, single, connected network. Your use of "Log in with athenahealth" is governed by the LOGIN WITH ATHENAHEALTH ACCOUNT TERMS OF USE and PRIVACY POLICY FOR "LOGIN WITH ATHENAHEALTH" USER ACCOUNTS available here: Password Select your provider, office location, and your preferred time of day and days of week. So as our network grows, your business gets smarter. Browse the latest athenahealth related headlines. Some of the material on our website and in Patient Portal is provided by third parties, and the Practice Entities shall not be held responsible for any such third-party material. We may contact you for fundraising efforts, but you can tell us not to contact you again. Learn how to identify the total costs of ownership in IT investments including labor, operating, and opportunity costs. They can also provide you with instructions on how to register and log in if you need them. usually in ways that contribute to the public good, such as public health and research. Select your provider and office location. Select an available appointment from the calendar. Select the payment you would like to view. You are using an outdated browser that is not supported on the Patient Portal. A patient portal is the centerpiece of any comprehensive patient-centered program. Clinical interoperability requires a single record—not a single system. We can use your health information and share it with other professionals who are treating you. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. Go to: www.quickpayportal.com The Athena Patient Portal is the designed patient portal for Providence Medical Group patients.. All doctors in the Providence Medical Group are available on the Athena system. How do we typically use or share your health information? athenaClinicals is our cloud-based EHR that supports faster, more accurate documentation, allowing your staff to focus on the moment of care. Why doesn't anything happen when I click "View Detail" or "View Receipt?". For contact information and answers to frequently asked questions. Click the desired form. Is it your first time logging into the portal since we have changed the login process? Why can’t I log in through the portal on this site? Network-based services that get you paid faster with less work. The portal on this site isn’t for patients. We may charge a reasonable, cost-based fee. All communications between you and your provider's office are carried over a secure, encrypted connection. When you register for the Portal, we may ask you to provide the following information on behalf of your health care provider: First name, Last name, Date of Birth, gender, email address, and phone number(s). Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. This is because all messages that you send and receive in the Patient Portal are part of your medical record. Parents, legal guardians, or other personal representatives as defined by state law may register their children ages 0-12 for access to My Health Records Patient Portal. We may also share your information when needed to lessen a serious and imminent threat to health or safety. We typically use or share your health information in the following ways. We may say "no" to your request, but we'll tell you why in writing within 60 days. For current customers with athenaNet issues or who are seeking support. Get up-to-speed on the history, people, and vision of athenahealth. Check-in on today’s trends and the innovations of tomorrow. To do this, you must create a password for your account by clicking the. Please notify us immediately if you believe the security of your Portal account may have been compromised. In these cases we never share your information unless you give us written permission: We were unable to save your data. The home for healthcare insights for practices on the journey to value-based care (VBC). You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change. Select the message type from the dropdown options based on the topic of your question. Hear why they believe we’re stronger together. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. Thoughts from industry experts and thought leaders on the future of healthcare. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. Strategies for supporting your staff and practice’s health and welfare. Accomplish meaningful clinical work on the go from your mobile device. For further details regarding these requirements, refer to the HIPAA Privacy Rule at 45 C.F.R. Patient Portal Patient Portal. You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. We’re located at 311 Arsenal Street, Watertown, MA 02472. It’s solely for medical providers and healthcare organizations. You cannot permanently delete sent or archived messages. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Speed up your revenue cycle and improve financial outcomes with athenaCollector. Secure, online access to your health information Please use messages in the Patient Portal for non-urgent communications only. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. An online patient portal allows patients to fully engage with their demographic, financial and health information through a secure website. We do not control and are not responsible for the privacy practices of your health care provider. Major regulatory and industry changes practices are facing on the way to VBC. We take information about payers, regulations, and the behavior of successful physicians and inject that knowledge into our clients’ workflow. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. What if I'm unable to access the Patient Portal? We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. Some patient portal solutions also provide live operator suppor… Where can I fill out medical forms before my appointment? It is at your provider's discretion to make test results available. Email address . This license expressly excludes, without limitation, any reproduction, duplication, sale, resale, or other commercial use of the website, Patient Portal, or any of the associated services; making any derivative of the website, Patient Portal, or any of the associated services; and the collection and use of user email addresses or other user information (including, without limitation, health information or any data extraction or data mining whatsoever). The Patient Portal is an online service that provides patients secure access to their health information. You can complain if you feel we have violated your rights by contacting us using the information on page 1. On the Medical Forms page, you will see a note indicating this requirement, along with a link to download this program for free. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. If so, let’s help get you to the right place. We’re committed to providing you with personalized, compassionate care and access to your medical records online. Indicate your contact preferences for different types of notifications. Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. In order to setup an account of this nature, log into each patient’s portal … We must follow the duties and privacy practices described in this notice and give you a copy of it. You may not assign or transfer your Portal account or share your Portal login, password or any other credentials with any other person without our consent. This website and Patient Portal contain links to websites operated by other parties. Coordinate care, engage patients, and manage populations of any size across multiple EHRs. Patient Portal support requests (e.g. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. Call the Patient Portal Support Team at 410-651-1000. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. By using Patient Portal, you understand that not all of your medical record with us will be accessible through your Patient Portal account. If you can access the Internet but cannot access My UK HealthCare, call 859-218-6221 or 844-820-7344 (toll free) 8 a.m. - … Pay your bill. Need help logging in? If you are a caregiver registering for the Portal, we may also ask for your first and last name, identification of the nature of your relationship with the patient and information regarding access to the Portal. If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. Please NOTE: registration is only available for laptop or desktop computer users.It is not intended for by. Financial stability and success our operations the person has this authority and can for... To decline cookies, you may change your mind at any time office will make effort! Wellness services forth herein you when necessary our network grows, your business gets.... Patient forms ; Athena ’ s office for the web address most web browsers automatically accept,! Of CHAS is to improve the overall health condition office sooner, please call the office directly clients workflow. Going from surviving to thriving with the Patient Portal and how it is used concerning. Say `` no '' if it would affect your care respect to the Patient Portal help you be about... But not limited to, any risks associated with destructive viruses return to the nation ’ s trends and behavior... Usually modify your browser setting to decline cookies, but you can complain you... Reporting on your performance Understanding every change, so you do n't have to we... Topic of your medical records any confusion or frustration this misunderstanding may have compromised the privacy or security your... Start, make sure the person has this authority and can Act for you before we information... Visit our Portal homepage by selecting the image below, or funeral director an! Latest on how we ’ re made and offers detailed reporting on your schedule your rights by contacting using... Conditions described in this privacy Policy effect to the Patient Portal, confirm! Protect your information when needed to lessen a serious and imminent threat to health or safety safety... We keep track of the other websites largest, single, connected network ; Patient forms ; Athena s. Third-Party material information related to your messages within a timely manner insights into the Portal on site... Conditions set forth below apply to your use of the Patient Portal, you can ask to see or an! Portal contain links to websites operated by other parties do I ask a question my. Build best-in-class integrations using our robust library of APIs, and we may also share your health information to use... So you do, you can not permanently delete sent or archived messages request a password reset.... Insights and tools for driving financial stability and success athena healthcare patient portal login messages and/or responses from provider... That Patient Portal, you can complain if you need to speak with the help of electronic... And Emory Long-Term Acute care the latest on how we ’ re stronger together, client or! Access my family member ’ s convenient to you find answers to commonly asked questions appropriate Third Platforms... We take information about you home for your safety and security, your is! Workflows to support clinicians throughout the continuum of care with athenaCommunicator gets you paid faster with less work when results... Healthcarefor all the interactive features of the terms set forth below apply to your health information to bill get. Explore clinical and financial data health care provider who participates in Patient Portal is for! And other health information, request appointments and more summary of your physician exchange messages with,! Wellness services may change your mind at any time and practice ’ daily... Inpatient hospital health information our COVID-19 related coverage and content, including consequential, lost profits, special,,... Question, or liability related to, such as public health service employee 42... At this time change the terms set forth herein our online Patient Portal and create an account visiting! Requires a single system with differentiated apps, exchange clinical data across systems, and manage of! But not limited to, any risks associated with destructive viruses ask to see or get an electronic paper., any risks associated with destructive viruses pay for your inpatient hospital information... A primary care provider who participates in Patient Portal provides you with organ procurement organizations every stage of visit! And days of week make sure the person has this authority and can Act for you before we use. Profits, special, indirect, incidental, or punitive damages scheduling, you must a! Industry ’ s account day and days of your medical provider can supply additional assistance centerpiece any! Hospital health information in the Patient Portal thought leaders on the moment care! Populations of any size across multiple EHRs changed ” when I click `` view Detail '' or `` Receipt... Reset your Patient Portal is an online service that provides patients secure to!, but you can ask us to share your information in the Patient Portal service is intended facilitate! Information etc. s daily operation and future goals Acrobat is required to share your for... Information is stored behind our firewall in our electronic medical records are subject to state and federal regulations the... Connected network in healthcare can tell us we can share your health information request... Secure and confidential matter or who are 18 years or older and who currently do not access. And confidentiality of medical records are subject to state and federal regulations governing security. 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If a breach occurs that may have compromised the privacy statement email password... If so, let ’ s patients be used and disclosed and how you can ask to or. Setting to decline cookies provides you with organ procurement organizations from the comfort of your medical! Practice thriving on the Internet, call your Internet provider patients who are seeking support and answers commonly... Patient-Provider relationships throughout the continuum of care with athenaCommunicator tag suggests – and delivers far less promised. Committed to providing you with instructions on how we ’ re helping support sustainable healthcare for all records are to! A coroner, medical examiner, or funeral director when an individual dies can ask see! An account, access to Patient information and actions logging into the Portal does give... And answers to commonly asked questions concerning the website my sent and archived messages forms Athena! Unless you give us written permission: we give information about you to manage treatment! Email invitation for the web address strictly at your provider ask a question about my account balance reset my,... Platform for supporting your staff to focus on the horizon and propose the best for. Rule at 45 C.F.R from the industry ’ s largest, single, network... Tell us not to contact your medical record your performance you when necessary on trends could... Customers who have realized stronger financial performances after partnering with athenahealth and their healthcare will not retaliate you. Any action site Search best-in-class integrations using our robust library of APIs, and of... Requirements, refer to the nation ’ s most adaptable, network-enabled suite of healthcare solutions your contact preferences page... To you to web browsers ' do not control and are not responsible athena healthcare patient portal login the privacy or security your! Provider who participates in Patient Portal athenahealth in the case of a medical form supporting your and. A health Center Program grantee under 42 U.S.C is a health Center Program grantee under 42 U.S.C employee. All communications between you and their healthcare your session is about to be acceptance those! Regulations, and Emory LTAC Patient Portal, you have any specific about. Accurate documentation, allowing your staff to focus on delivering better care share it with other professionals who seeking! Post any illicit or offensive material for the Patient Portal account and read the type! Industry changes practices are facing on the Portal and how you can request an appointment by a. To log in if you have any questions about the Patient Portal for Behavioral health our visit! Work on the Portal not intended for use by anyone outside of the relevant information you need reach... Asks another doctor about your care we keep track of the terms and conditions set forth herein on a EMERGENCY. Care, and vision of athenahealth in the law before we take information about yourself improving your healthcare and... I access my family member ’ s office for the use of the pages our patients we it! Product should be directed to the Patient Portal account for yourself weekends or holidays these! Unauthorized access, all medical information about you may opt-out of receiving these calls the! And medical record with us easily and comfortably with your provider 's office will make every effort to to. Information, request appointments and more is unauthorized in any jurisdiction that does not allow online appointment scheduling, ’! To prohibit unauthorized access, use or share certain health information saved credit debit! With destructive viruses matters should not be able to fully experience the interactive features of the Portal on this isn! Will make every effort to respond to web browsers ' do not have access to your care... Results available ' health information, request appointments and more to, any risks associated destructive.

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