Financial Hardship Policy WHAT IS FINANCIAL HARDSHIP? The Financial Hardship process is designed to help you come to an arrangement with us to help you catch up on your financial and contractual obligations with Engin. Complaints Handling Policy Statement. financial hardship process is designed to help you come to an arrangement with us to help you catch up on your financial/ contractual obligations with iPrimus. Alternatively you can email iPrimus financial hardship – customerservice@iprimus.com.au You will be asked by iPrimus to: • Provide as much detail as possible to establish your financial hardship. We accept most bank accounts and the following credit cards : Please note: If you elect to pay your bill via credit card, any payment made by Visa or Mastercard will incur a 0.43% surcharge , and any payment made by American Express and Diners Club will incur a 2.89% surcharge . According to a recent study by the American Psychological Association, money and finances have remained a leading cause of stress for the past decade regardless of the economic climate.
Financial hardship comes in many forms and affects everyone differently. WHAT IS FINANCIAL HARDSHIP? For some, there can be a sudden and unpredicted change in their income or liabilities, and for others, there can be a gradual decline in financial security.
the grounds of severe financial hardship if you: • have reached your preservation age* and 39 weeks, and • have been receiving prescribed Australian Government income support payments for a cumulative period of at least 39 weeks since reaching your preservation age, and • are not employed on a full-time or part-time/casual basis at the time of this application. Whilst iPrimus hopes that its customers (former, current and potential) will not have cause to be dissatisfied, we absolutely acknowledge the right for our customers to make a complaint and for it to be resolved in an objective, efficient and fair manner. For example, if illness is the cause of your financial hardship you will be asked to provide medical certificates to prove this.
For residents experiencing proven financial hardship due to COVID-19, we have developed the C19 Resident Financial Hardship Assistance Program.
Financial Hardship assistance is made available for customers who are experiencing temporary or long-term financial stress. Depression and Financial Hardship. iPrimus complaint handling process meets the following broad principles: Stress can be good, … Pay your bill online or update your payment details quickly and easily.
The Financial Hardship process is designed to help you come to an arrangement with us to help you catch up on your financial and contractual obligations with iPrimus. This form is an application for financial hardship, to be submitted in the event you are unable to meet your financial commitments to us. Financial Hardship assistance is made available for customers who are experiencing temporary or long-term financial stress. May 31, 2017 by primuswebadmin. Lower income households (below $50,000) experience higher stress levels than higher income (above $50,000) households.
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