2 CC219/611-FXF Thank you for choosing FedEx!

the claim may also be faxed or mailed to the number or address referenced below). ;, P.O. We recently shipped a relatively expensive product $250 and declared full value when we sent it on FedEx Home Delivery.

Our general policy is not to require a signature for goods under $500. My claim was denied,citing improper packaging and packing technique. Claims for undelivered or lost shipments must be filed within nine months of the shipment date. *for items of a value of $1500 or more, FedEx generally will want to pickup the damaged item before processing the claim. Chances are it would amount to less than half of the $200.00, making the effort of dealing with claims hassles out of the question. FEDEX disputed the claim and a trial date was set. I immediately filed a claim with FEDEX and was promptly denied. If you have a picture of the damaged item and it's obvious that it's completely destroyed with no value then they will typically NOT pick up the damaged item and process the claim.

Step 3: E-mail, fax or mail the completed claim form with the supporting documentation to: file.claim@fedex.com Fax 1.877.229.4766 FedEx Cargo Claims Dept.

Attach Supporting Documents You can file a claim and include supporting documentation, or add it later.

Long story short, FedEx driver says he delivered, customer says he was home and there was no delivery.

Fast forward to this week. » Via email to file.claim@fedex.com. I did not buy additional insurance for the package. The FedEx packing slip was given by LG.

FedEx Freight Claim Form Instructions and Frequently Asked Questions (FAQs) We waited a few days as FedEx tried to trace the package.

I did not pay to ship the phone. Obviously, since I am writing this, something went wrong.

• You may request blank claim forms from any of our offices. My shipment was help in Sacramento for three days, arrived seriously smashed, including the box. We appreciate the opportunity to serve you and look forward to meeting your shipping needs. FedEx Ground must have dropped the package since one of the internal choppers had shattered. So far, so good. Guide to Loss and Damage Claims. *there is no recourse if claim denied. Be Prepared You will need your tracking number to submit a claim online.

According to the replies above, this means that FedEx will only care about a claim filed by LG. I called the claims dept to let them know this amp was packaged by FedEx, and all packaging materials, packing technique, everything was done by FedEx. Is there anything I can do or am I out $300. FedEx regularly takes weeks to deny a claim, hanging up on shippers who call to add information to claims.

I have never had FedEx deny a claim because I never use them for anything I think I might need to file a claim on.

Having insured the $150 item for $150 (premium is the same for up to $299 of coverage), we placed a claim for $150.